Refund policy
Returns & Exchanges
We can’t offer you a refund or exchange. However we only replace items only if you pay return and resend fees. If you need to exchange it for the same item, send us an email at info@maxfritz.jp and send your item to: 124-0005, 1-1-21 Takaratyo Katsushika-ku, Tokyo.
Shipping
To return your product, you should mail your product to: 124-0005, 1-1-21 Takaratyo Katsushika-ku, Tokyo.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We can’t offer you a refund or exchange. However we only replace items only if you pay return and resend fees. If you need to exchange it for the same item, send us an email at info@maxfritz.jp and send your item to: 124-0005, 1-1-21 Takaratyo Katsushika-ku, Tokyo.
Shipping
To return your product, you should mail your product to: 124-0005, 1-1-21 Takaratyo Katsushika-ku, Tokyo.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.